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Designing a long-lasting user experience with Simon Norris

Designing a long-lasting user experience with Simon Norris

This episode of 10th Degree covers:

  • The far reaching elements of UX beyond just the product/service
  • Valuing people’s privacy as customers become more aware
  • How technology alone does not improve customer experiences
  • Simon’s desire to strive for perfection
  • Refining the approach through continuous improvement
  • Having an experience strategy to complement the business strategy
  • The role of authenticity in UX design

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